/* ====== TAMPILAN TIKET ASPIRASI / PENGADUAN / ANONIM ====== */
body {
  font-family: 'Poppins', sans-serif;
  background-color: #f5f6fa;
  color: #333;
  margin: 0;
  padding: 30px;
}

/* ====== KOTAK UTAMA ====== */
.ticket-container {
  background: #fff;
  border-radius: 12px;
  padding: 30px;
  max-width: 800px;
  margin: 0 auto;
  box-shadow: 0 4px 20px rgba(0,0,0,0.05);
}

/* ====== HEADER ====== */
.ticket-header {
  display: flex;
  align-items: center;
  border-bottom: 2px solid #f0f0f0;
  padding-bottom: 15px;
  margin-bottom: 20px;
}

.ticket-header img {
  width: 80px;
  height: 80px;
  border-radius: 10px;
  margin-right: 20px;
}

.ticket-header h2 {
  margin: 0;
  color: #1e88e5;
}

.ticket-header p {
  margin: 5px 0 0;
  color: #777;
}

/* ====== NOMOR TIKET ====== */
.ticket-number {
  margin-left: auto;
  text-align: right;
  font-size: 14px;
  color: #555;
  font-weight: bold;
}

/* ====== DATA DETAIL ====== */
.ticket-table {
  width: 100%;
  border-collapse: collapse;
}

.ticket-table td {
  padding: 8px 0;
  vertical-align: top;
}

.ticket-table td:first-child {
  width: 180px;
  color: #555;
  font-weight: 500;
}

/* ====== STATUS ====== */
.status {
  display: inline-block;
  padding: 6px 12px;
  border-radius: 6px;
  color: white;
  font-weight: 500;
  font-size: 13px;
}

.status.diproses {
  background-color: #42a5f5;
}

.status.selesai {
  background-color: #43a047;
}

.status.ditolak {
  background-color: #e53935;
}

/* ====== FOOTER ====== */
.ticket-footer {
  margin-top: 20px;
  color: #777;
  font-size: 13px;
}

/* ====== TOMBOL ====== */
.btn-container {
  margin-top: 25px;
}

button, .btn {
  display: inline-block;
  padding: 10px 18px;
  font-size: 14px;
  border: none;
  border-radius: 6px;
  cursor: pointer;
  text-decoration: none;
  font-weight: 500;
}

.btn-print {
  background-color: #1e88e5;
  color: white;
}

.btn-back {
  background-color: #ddd;
  color: #333;
}

.btn-print:hover {
  background-color: #1565c0;
}

.btn-back:hover {
  background-color: #ccc;
}

/* ====== CETAK (PDF/PRINT) ====== */
@media print {
  body {
    background: white;
  }

  .btn-container, header, footer {
    display: none;
  }

  .ticket-container {
    box-shadow: none;
    border: none;
    margin: 0;
    padding: 0;
  }
}